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Frequently Asked Questions

Q. What is Physical Therapy?


Physical Therapists are specially trained in the examination and treatment of musculoskeletal and neuromuscular problems that affect a person's ability to move and function efficiently in his/her daily life. A Physical Therapist can help reduce pain & restore function for patients with injuries, as well as provide preventative programs & promote general health and fitness.


Q. What is Occupational Therapy?


Occupational therapy is a health and rehabilitation profession.  Occupational therapists work with people of all ages who need specialized assistance to lead independent and productive lives through the therapeutic use of daily activities.  Occupational therapy practitioners have a holistic perspective, in which the focus of therapy is on adapting the environment, a task, or the individual's skills needed to complete a task.  Occupational therapists work in a variety of settings including hospitals, rehabilitation centers, private practice, nursing homes, home health, schools and private organizations.


Q. How long are the appointments?


The first appointment is approximately one hour. At that appointment you and your therapist together decide on a plan of care, most therapy appointments are 1 hour but can vary. 


Q: What health insurances do we accept?


We accept most major medical insurances including Medicare, VA, and CareCredit card. Please call us and we'll gladly check with your insurance company.  

No health insurance?  No problem.  We have self-pay options and packages available.


Q. What can I expect on my first visit?


The therapist will ask you about the history of your injury or problem. Depending on why it is you are seeking therapy we may take measurements, test strength, perform special tests, and assess posture and balance. 


Q. What should I wear?


Something comfortable, loose, easily movable for us to be able to get to the area in pain. For Example: if you are coming in for knee pain, please bring or wear shorts, or baggy pants that can be pulled up over the knee.


Q: How long should I expect to have PT or OT?


We take an individualized approach to therapy and feel each person has unique needs. At the first visit your therapist will perform a detailed evaluation and then work with you to develop an appropriate treatment plan. If there are any extenuating circumstances or concerns, you can bring this up to your therapist at your first visit. 


Q: What is my responsibility when undergoing therapy treatments?


For the best results from Physical and Occupational therapy it requires a commitment from you as the patient.  It is important that scheduled appointments are kept and that recommendations from the therapist are followed through at home. 


Q. How much will therapy cost?


The insurance industry is a constantly changing industry and we employ a staff of highly trained individuals to handle all billing and paperwork.  Before you start therapy we will contact your insurance company to check your benefits and determine what your financial responsibility will be.  We also highly recommend that the patient check their benefits as well so that they are educated on what their policy offers and will cover. It is very important for you to let us know immediately of any changes in your insurance.


Your insurance coverage dictates how many therapy treatments are paid for. Anything outside of that will be your responsibility. Just talk with our experts for more information about this complex topic

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